DANGO LOGISTICS

1. Who We Are

DANGO LOGISTICS is a road transport operator specialising in ADR Class 1 dangerous goods, based in Romania and operating throughout the European Union. We are the data controller for any personal data collected through this website.

Contact: office@dango-logistics.com  ·  +40 730 103 422

2. What Data We Collect

We collect personal data only when you actively provide it. This occurs in the following situations:

• Contact form: When you submit a quote request or enquiry, we receive your name, email address, phone number (if provided), and the content of your message. This data is delivered directly to our email inbox and is not stored in any database on this website.
• Direct email or phone: If you contact us directly by email or telephone, we may retain records of that correspondence.

We do not collect any data automatically through cookies, tracking pixels, or analytics tools at this time. If this changes, this policy will be updated and a cookie consent notice will be displayed.

3. Legal Basis for Processing

We process your personal data on the following legal grounds under GDPR (Regulation EU 2016/679):

• Legitimate interest (Art. 6(1)(f)): To respond to enquiries you have voluntarily sent to us.
• Contract performance (Art. 6(1)(b)): Where processing is necessary to take steps prior to entering into a transport contract with you.
• Legal obligation (Art. 6(1)(c)): Where we are required to process data under applicable Romanian or EU law (e.g. ADR transport records, customs documentation).

4. How We Use Your Data

We use the information you provide solely to:

• Respond to your enquiry or quote request
• Prepare and execute a transport contract
• Comply with regulatory obligations applicable to ADR dangerous goods transport

We will never use your data for unsolicited marketing, and we will never sell or rent your data to third parties.

5. Data Sharing

We do not share your personal data with third parties except in the following limited circumstances:

• Regulatory authorities: Romanian and EU competent authorities (e.g. ANCEX, customs, police escort coordination) where required by law for ADR Class 1 transport operations.
• Email service provider: Our email provider processes messages in transit. We use reputable providers operating under GDPR-compliant data processing agreements.

6. Data Retention

We retain personal data only for as long as necessary:

• Enquiries that do not lead to a contract: up to 12 months, after which correspondence is deleted.
• Data related to executed transport contracts: retained for the legally required period under Romanian commercial and tax law (generally 5–10 years).

7. Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

• Right of access – You may request a copy of the personal data we hold about you.
• Right to rectification – You may ask us to correct inaccurate or incomplete data.
• Right to erasure – You may request deletion of your data where there is no lawful reason for us to continue holding it.
• Right to restriction – You may ask us to restrict processing of your data in certain circumstances.
• Right to object – You may object to processing based on legitimate interests.
• Right to data portability – You may request your data in a structured, machine-readable format.

To exercise any of these rights, contact us at office@dango-logistics.com. We will respond within 30 days.

8. Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the Romanian data protection authority:

Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP)
Website: www.dataprotection.ro
Address: B-dul Magheru nr. 28–30, Sector 1, Bucharest, Romania

9. Data Security

We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. Contact form submissions are transmitted over encrypted HTTPS connections and delivered directly to a secured email inbox.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top. We encourage you to review this page periodically. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

11. Contact

For any questions about this Privacy Policy or how we handle your data, please contact us:

DANGO LOGISTICS
Email: office@dango-logistics.com
Phone: +40 730 103 422
Hours: Monday – Friday, 08:00 – 17:00 EET